Support process improvement efforts by mapping workflows, identifying inefficiencies, and recommending solutions. Gain hands-on experience with Lean and Six Sigma tools through coaching and real-world projects in a collaborative, mission-driven environment.
Ability in the English language is required for this position.
This internship offers a hands-on opportunity to support process improvement initiatives through process mapping, analysis, and collaboration with internal teams. The intern will work on real-world projects aimed at improving service quality and operational efficiency, using Lean and Six Sigma tools as part of a structured improvement track. Key Responsibilities: -Collaborate with teams to document and analyze business processes through process mapping. -Participate in root cause analysis and identify opportunities to streamline workflows. -Support the development of a project charter including problem statements, objectives, and success criteria. -Apply Lean and Six Sigma principles to assess current state processes and propose improvements. -Work with interest holders to gather information, validate findings, and refine proposed solutions. -Present findings and recommendations through written documentation and team presentations. -Maintain clear records of project work to support sustainability and implementation after the internship concludes. Learning Objectives: -Gain foundational knowledge in process improvement, including Lean, Six Sigma, and process mapping methodologies. -Develop analytical, critical thinking, and problem-solving skills in a real-world setting. -Practice communicating with interest holders, presenting ideas, and contributing to a collaborative work environment. -Experience structured project work with increasing levels of independence and ownership.
